Mental health services

If you need help now, contact 9-1-1 or a crisis intervention service.

Sometimes reaching out for help is the right next step.

Mental health services are available for crisis support and less urgent mental health needs.

For children and youth

Hands The Family Help Network: 1-800-668-8555. Provides counselling and therapy support for children, youth, and their families.

Mental Health Crisis Line for Children and Youth: 1-844-287-9072. Provides 24/7 support for children, youth, parents, and caregivers from Nipissing and Parry Sound districts.

Kids Help Phone: 1-800-668-6868. Free, confidential professional counseling, information, and referrals for mental health and addictions services.

Text: TALK to 686868 (English) or TEXTO to 686868 (French)
Live chat counselling: www.kidshelpphone.ca

For post-secondary students and young adults

Don’t be afraid to reach out for help if you feel like your mental health is being affected. Below are some tips and resources you can use if you are struggling with your mental health.

Activities to Manage Stress and Mental Health

Participate in one of these activities:

Journaling
Physical activity
Going for a walk
Starting a new hobby
Learning a new skill
Watching a movie
Reaching out to a friend
Calling a family member

Take care of yourself and reduce your anxiety by:

Slowing down, relaxing and breathing
Taking time for yourself
Taking breaks, as needed
Fueling your body with sleep, food and water
Limiting caffeine and alcohol intake
Unplugging from technology

Mental Health Services in Nipissing and Parry Sound Districts

Community Counselling Centre of Nipissing

The Community Counseling Centre of Nipissing offers a wide range of mental health and addictions services to meet your needs. Local confidential counseling services are offered by telephone and video. Appointments are confidential.

Call: 705-472-6515

Ontario Addiction Treatment Centre (OATC)

Ontario Addiction Treatment Centres offer a wide variety of treatment, testing, harm reduction and counselling services to meet your individual needs. Services are confidential and are available 7 days a week.

For the North Bay Clinic call: 705-497-1620

For the Parry Sound Clinic call: 705-774-9669

Canadian Mental Health Association

The Canadian Mental Health association offers a variety of online and in-person mental health services to meet the needs of all individuals including post-secondary students. Services are available Monday to Friday from 8:30 a.m. to 4:30 p.m.

Call: 705-746-4264

West Nipissing General Hospital’s Alliance Centre

The Alliance Centre offers a variety of online and in-person mental health and addictions services for individuals ages 16 and up. Services are offered in both English and French, available Monday to Friday from 8:30 a.m. to 4:30 p.m., and available to individuals living in West Nipissing.

Call: 705-753-2271

Mental Health Helplines

Good2Talk

Good2Talk provides confidential mental health, addictions and well-being support for post-secondary students across Ontario 24 hours a day, 7 days a week. Services are free and confidential.

Call: 1-866-925-5454

Text: GOOD2TALKON to 686868

Wellness Together Canada

Free confidential, crisis support available 24 hours a day, 7 days a week. Get connected to mental health and substance use resources and supports. Counselling is available with a mental health care professional.

Youth Text: Text WELLNESS to 686868

Adult Text: Text WELLNESS to 741741

Kids Help Phone

Confidential counseling services available 24 hours a day, 7 days a week. Services are available in a variety of formats including text, phone, messenger and live chat.

Call: 1-800-668-6868

Text: 686868

Messenger or Live Chat: https://kidshelpphone.ca/

The Hope for Wellness Helpline

The Hope for Wellness Help Line offers immediate mental health counselling and crisis intervention to Indigenous peoples across Canada. Phone counselling is available in English, French, Cree, Ojibway and Inuktitut. Chat counselling is available in English and French. This service is confidential and operates 24 hours, 7 days a week.

Call: 1-855-242-3310

Live Chat: https://www.hopeforwellness.ca/

ConnexOntario

ConnexOntario provides free and confidential health services information for people experiencing problems with alcohol and drugs, mental illness and/or gambling. Services are offered 24 hours a day, 7 days a week.

Call: 1-866-531-2600

Live Chat: https://www.connexontario.ca/Chat

Trans Helpline

Trans Helpline is a peer support phone service run by trans people for trans and questioning peers. This is a free service for all ages. Hours vary based on availability of volunteers.

Call: 1-877-330-6366

Online Resources (information)

Bounceback

BounceBack is a free skill-building program designed to help adults and youth 15+ manage their mental health. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.

Additional Mental Health Resources and Materials

To learn more about how you can further support your mental health check out one of these websites:

For adults

ConnexOntario: 1-866-531-2600 to find local mental health, addiction, and problem gambling services.

BounceBack: A free skill-building program designed to help youth 15+ and adults manage symptoms of depression and anxiety.

Wellness Together Canada: Choose from a variety of resources including self-guided courses and apps, online communities of support and coaching, and one-on-one counselling.

For Pregnant, Postpartum, & Families with (young) children aged 0-1 year

Mood changes during and after pregnancy are very common. It can affect mothers and partners. It is important to reach out. Help is available. You are not alone. This is not your fault. There is help for you and your family.

Reach out to any of the below listed supports if you feel like you have noticed some changes in your mental health when expecting a baby, or following the birth of a child.

Help Lines

Crisis Support (24/7) Help Lines:

If you need help now, contact 911, visit your local hospital Emergency Room department, or reach out to a crisis intervention service:

Nipissing: 705-495-8198/705-495-8148 or toll free 1-800-352-1141

West Nipissing (Alliance Centre): 705-753-3110 Ext 288, 3:30 p.m. to 11 p.m. daily

Mattawa: 705-744-6014 (Monday to Friday, 9 a.m. to 4 p.m.)

Parry Sound District (East/West): 1-888-893-8333

Youth Mental Health Crisis: 1-844-287-9072 (Nip-PS areas)

Kids Help Phone (24/7, free, anonymous & confidential)

For youth up until the age of 20

Phone: 1-800-668-6868

Text: TALK to 686868 (English) or TEXTO to 686868 (French)

Live Chat counselling at www.kidshelpphone.ca

Adult Crisis Support via Text (supported by Kids Help Phone)

Text: WELLNESS to 741741

Wellness Together Canada, Crisis Support

Hope for Wellness Help Line

Offers immediate counselling and crisis intervention support to all Indigenous peoples across Canada.

1-855-242-3310 24/7 Online

chat: https://www.hopeforwellness.ca/

Talk 4 Healing

Indigenous women can get help, support and resources (services in 14 languages)

Call or text 1-855-554-4325  24/7 Live web chat is also available

Other Help Lines:

Postpartum Support International

Phone & texting support available

Pregnancy and Infant Loss (PAIL) Network

(PAIL) Provides support to families who have suffered the loss of a pregnancy or the death of their baby/babies.

1-888-303-7245

Health811(formally Telehealth)

Connect with a Registered Nurse day or night for free, secure and confidential health advice (phone or online) 24/7.

Call 811 (TTY 1-866-797-0000) or Online Chat

Health Connect Ontario | Health Connect Ontario (gov.on.ca)

Public Health Nurse Support

Family Health Information Line

Speak to a Public Health Nurse (PHN) for information on different types of mood changes that can occur during pregnancy or following the birth of a child. Screening for perinatal mood disorders is available, as well as opportunity to learn what treatment options and supports are available in the community. PHNs are available Monday to Friday 8:30 a.m. to 4:30 p.m. by calling 1-800-563-2808 ext 5351 or by emailing healthy.families@healthunit.ca

Healthy Babies Healthy Children (HBHC)

A home visiting program to support parents who are expecting a baby and parents of children who have not started school. Parenting is one of the hardest jobs you will ever have and all parents need some help sometimes. We can work with you to help you make changes that are important to you and your family. To self-refer to the program contact 705-474-1400 ext 5351.

Medical Assessment

Contact your Health Care Provider, Physician, Midwife, Nurse Practitioner, or Obstetrician if you are not feeling yourself and wondering if you may be experiencing a mood change during pregnancy or after having a baby.

Note: Perinatal Psychiatric consultation is available through the Ontario Telemedicine (tele-psychiatry) Program to all Ontario Primary Health Care Providers (Family MD, NP, etc.).

If you do not have health care provider, please visit a local walk-in clinic, or access a virtual clinic:

Virtual Health care:

Community Mental Health Services

Visit your Family Physician/Nurse Practitioner

If your health care provider is part of the Family Health Team or Community Health Centre, you have access to free time-limited counselling and different groups.

Community Counselling Centre of Nipissing

Call for one-on-one mental health counselling, available to those 12 years of age and older. Walk in clinic currently operating by phone on Tuesdays and Thursdays from 1 p.m. to 7 p.m. at (705) 472-6515

Alliance Centre (West Nipissing General Hospital)

Individuals are supported by phone for mental health and substance use services.

Office hours: 8:30 a.m. to 4:30 p.m., Monday to Friday

(705) 753-2271 ext. 721

Canadian Mental Health Association (Muskoka - Parry Sound)

Counselling services provide assessment, individual counselling, treatment planning and group counselling for mental health and addictions. Services may also include psychiatric consultation.

Parry Sound office: 705-746-4264

Sundridge office: 705-384-5392

Child and Youth Mental Health | Hands TheFamilyHelpNetwork.ca

Counselling and therapy services for those under the age of 18 years old.

North Bay: (705) 476-2293

Parry Sound: (705) 746-4293

Sundridge: (705) 384-5225

1-800-668-8555 (all locations)

North Bay Indigenous Hub

Mental Wellness & Social Services offers holistic and culturally relevant services and supports to individuals and families.

B’Saanibamaadsiwin (Aboriginal Mental Health Program) translated means "living a good life"

This program provides mental wellness care that is culturally safe. Services available include assessment, referral, crisis and counselling services.

NBRHC - Outpatient Mental Health Clinic: Perinatal Mood & Anxiety Group (Nipissing residents only & Physician referral required)

The group is for mothers/birthing persons who have given birth or adopted a child in the last year, have the child in their care, and who are experiencing perinatal mood and anxiety.

The group utilizes Cognitive Behavioral Therapy and is informed by Mindfulness and Self–Compassion.

Ontario Structured Psychotherapy Program

Ontario Structured Psychotherapy Program: Treatment for people with depression, anxiety, and anxiety related conditions

Publicly funded program for individuals 18+ with depression anxiety related conditions will have access to different services in the OSP program. It is a time limited therapy offered. Virtual appointments available.

1-877-341-4729 ext. 2883

Postpartum Support International-online support

Online support groups available on a variety of topics where parents can connect with other parents in the same life stage and with common questions and struggles to discuss together. Specialty groups include NICU parents’ group, military Moms, Pregnancy Mood support, Queer Parents support group, pregnancy & infant loss, postpartum psychosis survivors.

AbilitiCBT

An Internet based cognitive behavioural therapy (iCBT) program; free for residents of Ontario.

Wellness Together Canada

Choose from a variety of resources including self-guided courses and apps, online communities of support and coaching, and one-on-one counselling

Women’s College Hospital Mother Matter

A free 8-week online support group run by the Mental Health Program at Women’s College

Parenting - Play Groups

EarlyON Child and Family Centres

Early learning and parenting programs for families with children birth to six years of age.

Nipissing District

North Bay Indigenous Hub: EarlyON

Phone: 705-995-0060

Facebook - @EarlyONNorthBayIndigenousHub

North Bay Indigenous Hub: Services & Programs

Phone: 705-995-0060

Facebook - @NorthBayIndigenousHub

EarlyON – North Bay and Area

Phone: 705-474-8910 ext. 0

Facebook - @EarlyONNorthBayandArea

Parry Sound District

EarlyON – District of Parry Sound

Phone: 1-866-650-8855

Facebook - @EarlyONChildandFamilyCentresIntheDistrictofParrySound

Parry Sound Friendship Centre

At the Parry Sound Friendship Centre, the Community Action Program for Children (CAPC) program offers the Tiny Tots group.

Phone: 705-746-5970

Facebook - @UAHLP

Canada Prenatal Nutrition Program

A friendly and supportive drop-in environment for pregnant women and new mothers.

MotherCare in North Bay

Phone: 705-733-3227 ext. 223

Great Beginnings in Parry Sound

Phone: 705-746-4293

Facebook - @gbparrysound

Great Beginnings in South River

Phone: 705-384-5225

Facebook - @gbparrysound

Indigenous Programs/Supports

B’Saanibamaadsiwin – Aboriginal Mental Health Program (Parry Sound)

Phone: 705-746-2512

Friendship Centers

Parry Sound Friendship Centre

(705) 746-5970

North Bay Indigenous Friendship Centre

(705) 472-2811

North Bay Indigenous Hub

Programs and services offered to improve access to traditional and culturally safe care.

Indigenous HBHC Program (Nipissing District)

705-472-2811 Ext 204

Métis Nation of Ontario, Healthy Babies, Healthy Children Program

(705) 474-2767 Ext 314

Hope for Wellness Help Line

Offers immediate counselling and crisis intervention support to all Indigenous peoples across Canada.

1-855-242-3310 24/7

Talk 4 Healing

Indigenous women can get help, support, and resources (services in 14 languages)

Call or text 1-855-554-4325  24/7

Live web chat is also available

Celebrating the Circle of Life : Coming Back to Balance and Harmony

This resource is for Aboriginal women, their partners, families, friends, and community

Pregnancy and Infant Loss

Pregnancy and Infant Loss (PAIL) Network

(PAIL) is dedicated to improving bereavement care and providing support to families who have suffered the loss of a pregnancy or the death of their baby/babies. It is a provincial program that operates as a part of Sunnybrook Health Sciences Centre‘s Women and Babies program. Contact: pailnetwork@sunnybrook.ca or call at 1-888-303-7245

Postpartum Support International: Pregnancy or Infant Loss Online Support Group

A weekly group run every Friday, by trained peer support facilitators. Opportunity to connect with other grieving parents and explore techniques to help in the healing process.

Online Resources (Information)

MomsOverMatter

Is a free, confidential web application that provides information about postpartum mental health based on user-generated responses to validated psychiatric questionnaires.

Bounceback Ontario

A free self-guided skill building program to help adults and youth to manage symptoms of depression and anxiety. Trained Bounceback coaches will support you to work through the self-help workbooks at your own pace.

Wellness Together Canada

Choose from a variety of resources including self-guided courses and apps, online communities of support and coaching, and one-on-one counselling.

For older adults

ConnexOntario: 1-866-531-2600 to find local mental health, addiction, and problem gambling services

Call-in and Online Activity Groups for Older Adults in the Health Unit Region

North Bay Regional Health Centre Services:

Seniors' Mental Health - Regional Consultation Program: 705-494-3054
Seniors' Mental Health Integrated Service: 705-474-8600 ext. 3693
Société Alzheimer Society - Sudbury-Manitoulin North Bay and Districts: 705-495-4342

For Indigenous peoples

Hope for Wellness Helpline: 1-855-242-3310. Immediate mental health counselling and crisis intervention for Indigenous peoples by calling or using live web chat.

Talk 4 Healing: 1-855-554-4325. Provides 24/7 support and resources for Indigenous women in 14 languages by phone or text.

For 2SLGBTQ+

LGBT Youth Line: Text 1-647-694-4275. Offers confidential and non-judgmental peer support Sunday to Friday 4 p.m. to 9:30 p.m.

Trans Lifeline: 1-877-330-6366. Peer support phone service run by trans people for our trans and questioning peers.

For Healthcare Workers

Coping with COVID-19: Mental Health Resources for Healthcare Workers

Crisis Text Line: Text FRONTLINE to 741741

Crisis Intervention Services – I need help now

Crisis Text Line

Adults: Text WELLNESS to 741741

Front Line Workers: Text FRONTLINE to 741741

North Bay Regional Health Centre - Crisis Intervention: 1-800-352-1141 (toll-free)

50 College Dr., North Bay
24/7

Alliance Centre – Crisis Intervention: 705-753-3110 ext. 288

725 Coursol Rd., Sturgeon Falls
4:00 p.m. to 11:00 p.m., 7 days/week

East Nipissing Mental Health Services (Mattawa) - Crisis Intervention Program: 705-744-6014

217 Turcotte Park Rd., Mattawa
Monday to Friday, 9:00 a.m. to 5:00 p.m.

Canadian Mental Health Association Muskoka-Parry Sound Branch - Crisis Support Services: 1-888-893-8333 (toll-free)

24/7

Mental Health Crisis Line for Children and Youth: 1-844-287-9072

24/7 support for children, youth, parents, and caregivers

Support with other needs

Nipissing Service Navigation Guide: find services and support related to mental health, substance use, housing, employment, or legal and financial needs.