Home Health and Safety

Contact(s)

Your home is meant to be a place where you feel safe and comfortable; however there are many factors that can negatively impact your home health and safety. Whether you're a tenant or homeowner, the Health Unit can provide information and support to help you. 

 Bed bugs

What do you do if you encounter bed bugs? Our public health inspectors can help you identify them, prevent them and tell you what to do if you have them in your home. Call us at 705-474-1400 ext. 5400 or 1-800-563-2808.

Tenants

Tenants that encounter bed bugs in their rental unit should contact their landlord or property manager. They are responsible for taking action and controlling the situation. 

Landlords

Landlords are responsibile for hiring a pest control company to make sure that the bed bugs are safely taken care of. Public health inspectors can help by providing information only. Your local municipality may have a property standards bylaw that deals with pests. Please contact them directly.

 Mould

The Canada Mortgage and Housing Corporation (CMHC) provides important information on preventing and dealing with mould growth. You can find more information about mould on the CMHC web site.

Tenants

Here are some steps to take if you are a tenant dealing with mould in your home: 

  • Talk with your landlord about the issue. It is in their best interest to correct and deal with the problem early so that their property is not damaged further. Mould is often caused by water damage or insufficient ventilation. 
  • Take pictures of the problem. These are useful for medical appointments, enforcement officers and court. 
  • Go see your doctor if you are concerned that the mould is making you sick. Bring pictures of your living conditions with you to assist in making a diagnosis.  
  • You can put in a complaint to the local authorities if you are unhappy with the way your landlord is handling your concerns.  Where you live will determine who you need to contact. If you live in a municipality, you can try the local building department or the municipal bylaw enforcement officer. Many municipalities have bylaws concerning residential standards. If the area you live in does not have these services, then you will need to contact the Landlord Tenant Board (1-800-332-3234).

Smoke-free living

Demand for smoke-free environments are on the rise. Learn more about how to make your home smoke-free. 

Potable drinking water

Test your drinking water to make sure it's safe.

Removing hazards

Did you know that half of all falls happen in and around the home? Here are a few tips on how to identify, remove and report hazards.

North Bay
Parry Sound
Burk's Falls

345 Oak Street West

705-474-1400

70 Joseph Street Unit #302

705-746-5801

17 Copeland Street (by appointment only)

1-800-563-2808