COVID-19 Information

COVID-19 Call Centre: 1-800-563-2808, Option 5

Contact(s)

Our COVID-19 Call Centre is open Monday to Friday 8:45 a.m. to 4:30 p.m. Call 1-800-563-2808.

The Call Centre will also be open from 10 a.m. to 3 p.m. on Saturday, April 17 to answer your pandemic questions and concerns.

French Resources/Ressources en français

A provincewide Shutdown and Stay-at-Home Order are now in place. Learn about the provincial public health measures and restrictions.

On This Page (click to view):

COVID-19 Status Report

Case counts are updated Monday to Friday at 3 p.m. and Mondays at 10 a.m.

If viewing on your phone please use this link.

Watch a walk-through of the dashboard here.

To view case-level please click here.


Updates from Dr. Jim Chirico, Medical Officer of Health

Dr. Jim Chirico provides an update on our pandemic response every week. Watch the Press Conferences and view Media Q&A.

Testing

To get tested for COVID-19, call an assessment centre directly to book an appointment. You can also take a self-assessment to help you decide if you need a test. COVID-19 testing is currently not available at a pharmacy in our district. 

For more information: COVID-19 testing. 

Test Results

Check your results on the Ministry of Health's COVID-19 Test Result website. Test results can take four to ten days to be returned.

Symptoms

Symptoms of COVID-19 range from mild — like the flu and other common respiratory infections — to severe. Symptoms may appear 2-14 days after exposure to someone with COVID-19.

A Class Order is in effect for the North Bay Parry Sound district region, requiring you to self-isolate if you have symptoms. Learn more about the Class Order.  

Call 911 if you are experiencing any of the following symptoms:

  • severe difficulty breathing (struggling for each breath, can only speak in single words)
  • severe chest pain (constant tightness or crushing sensation)
  • feeling confused or unsure of where you are
  • losing consciousness
Complications from COVID-19 can include serious conditions, like pneumonia or kidney failure and, in some cases, death.

What You Can Do

  • Download the COVID Alert App on your smartphone
  • Limit social interactions to only members of your home, both indoors and outdoors. If you live alone, you may consider having close contact with another home
  • Limit travel outside the home to essential reasons such as attending school or work - if unable to work from home – and trips for groceries, medication, and medical appointments. 
  • Limit exercise and recreation to outdoor spaces where physical distancing is possible.
  • Avoid travel outside of our district, especially to areas with high numbers of COVID-19 cases, unless for emergencies or urgent medical appointments.
  • Ontario’s Chief Medical Officer of Health, Dr. David Williams, strongly recommends that individuals over the age of 70 and individuals who have compromised immune systems and/or underlying medical conditions self-isolate.

In addition, protect your health and help reduce the spread of COVID-19 in our community by using these simple, easy and routine practices:

  • Practice physical distancing. Stay two metres (six feet) from anyone you don't live with. If you live alone, you may consider having close contact with one other home.
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Sneeze and cough into your sleeve.
  • Avoid touching your eyes, nose or mouth.
  • Wear a face covering indoors and outdoors when physical distancing is a challenge, unless exempt.
  • Clean high touch surfaces frequently.
  • Avoid contact with people who have symptoms of COVID-19.
  •  If you have symptoms, stay home, self-isolate immediately and arrange to be tested. A Class Order is in effect for the North Bay Parry Sound district region, requiring you to self-isolate if you have symptoms. Learn more about the Class Order. 

Although rare, there have been reports of people getting COVID-19 more than once. To protect yourself and others, the Health Unit recommends that people who recover from COVID-19 continue to practice all public health measures.

More information:

School and Child Care Information

Find information on screening, symptoms and return to school/child care.

You can also contact our COVID-19 Schools Response Team directly at 1-800-563-2808, option 6.

How COVID-19 Spreads

COVID-19 causes infections of the nose, throat and lungs.

The virus is most commonly spread from an infected person through:

  • Respiratory droplets and aerosols (smaller droplets that stay in the air) created when you cough or sneeze.
  • Close, prolonged personal contact, such as touching or shaking hands.
  • Touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands.

How long does the virus survive on surfaces?

It is not certain how long the virus that causes COVID-19 survives on surfaces, but it seems to behave like other coronaviruses. Studies suggest that COVID-19 (including preliminary information on the COVID-19 virus) may persist on surfaces for a few hours or up to several days. This may vary under different conditions (e.g. type of surface, temperature or humidity of the environment).

If you think a surface may be infected, clean it with simple disinfectant to kill the virus and protect yourself and others. Clean your hands with an alcohol-based hand rub or wash them with soap and water. Avoid touching your eyes, mouth, or nose.

About VOCs

VOC stands for Variant of Concern. Variants are viruses that have changed or mutated. Although common in coronaviruses, a variant becomes a VOC when its changes have a clinical or public health significance that affects transmissibility (how fast it spreads), severity, vaccine effectiveness and/or diagnostic testing.

Variants of Concern are 50 to 70% more transmissible than the original COVID-19 coronavirus. There is no evidence that any variant causes more serious illness for the vast majority of people who become infected. As with the original version of the COVID-19 virus, the risk is highest for people who are elderly or have significant underlying health conditions.

Research is ongoing to learn more about VOCs. 

Browse COVID-19 Topics A-Z:

Businesses and Workplaces
COVID-19 Class Order Under Section 22
COVID-19 Testing
COVID-19 Vaccine
Face Coverings
Food and COVID-19
Grocery Services
Hand Sanitizers
International Travel
Mental Health
Multi-Unit Residential Buildings and COVID-19
News Releases 
Private Social Gatherings
Ressources en français
Reporting Complaints
Schools and COVID-19
Self-Isolation and COVID-19 in your Home
Sports, Recreation and COVID-19
Substance Use and COVID-19

Other Resources

North Bay

345 Oak Street West
705-474-1400

Parry Sound

70 Joseph Street Unit #302
705-746-5801

Burk's Falls

17 Copeland Street (by appointment only)
1-800-563-2808