Family Health Information Line
It takes a village to raise a child.
Make us part of your village.
Whether you’re expecting, already have a baby or have been a parent for years, it’s normal to have questions and challenges around parenting - and it's more than okay to ask for help!
Our Healthy Families team is here to listen and offer support, free of charge. We can also help you grow your village by connecting you with the resources that will be most helpful to you.
Call us at 1.800.563.2808 ext. 5351.
Phone calls aren't your thing?
Community partners may refer a family to us using the Healthy Families Referral Form:
Your privacy is important to us. Calls and emails to the Family Health Information Line are kept confidential.
Talk to us about:
- Pregnancy - whether planning a pregnancy or currently pregnant
- Breastfeeding (including breastfeeding clinic appointments)
- Mental health during or after pregnancy
- Online prenatal or parenting classes
- Child growth and development
- Feeding your baby
- General parenting
- Community resources
If you or your child are having medical concerns, contact your health care provider or connect with a Registered Nurse at Health811. For medical emergencies, call 911 or visit the closest emergency room.
Nurses with parenting
knowledge, at your
fingertips.
We're a source you can trust when it comes to
yours and your child's health, wellness, growth
and development.
When you contact us, you'll be connected with a local nurse who has experience helping pregnant people and parents navigate the ups and downs of having children. We have the knowledge to give you trustworthy information. We know it's not always as easy as the books and social media make it out to be.
It's never too early.
By reaching out early for support, you are setting you and your child up for a healthy future.
Hours
Monday to Friday, 8:30 a.m. to 4:30 p.m.
We are closed on evenings, weekends and statutory holidays. If you leave a message after-hours, will respond to you as soon as possible during normal business hours.
Be sure to check our other webpages for helpful information and resources:
Expecting
Postpartum
Prenatal and Postpartum Mental Health
Let us come to you.
Need more support? Our Healthy Babies Healthy Children program offers home visits by a Public Health Nurse and a Family Home Visitor to new and expecting parents.