Private Drinking Water Testing

getting water from the tap

Contact(s)

 

 Holiday Schedule for Private Citizen Drinking Water Sample Drop-off

 

Plan ahead to ensure your water sample will get tested prior to the holiday.

For this location the final drop off is:

Wednesday, April 8, 2020

Private citizen drinking water samples will not be accepted on the following days:  

Thursday April 9, 2020

Friday April 10, 2020 and

Monday, April 13, 2020

Note: samples must be tested within 48 hours of collection in order to ensure sample integrity

 

Collecting and sending drinking water samples

  1. Well-water and treated surface water used for drinking can be sent for testing. Untreated surface water will not be tested. You should test your water three times per year: spring, summer and fall.
  2. Follow the instructions in your water sample kit to collect your drinking water sample.
  3. Fill out the form completely. Note: Your Health Unit number is 2247.
  4. Samples are not accepted on Fridays, Saturdays, and Sundays, the day before or day of statutory holidays.
  5. Bring your drinking water sample to the Health Unit on the same day you collect it.
  6. Keep your sample cool.

 Sample bottle pick up and drop-off locations

Monday to Thursday

Burk’s Falls Office
7:30 a.m. to 12 p.m.
17 Copeland Street, Burk’s Falls

Parry Sound Office
7 a.m. to 3 p.m.
70 Joseph Street, Parry Sound

North Bay Office
7:30 a.m. to 3 p.m.
345 Oak Street West, North Bay

Wednesday Only

West Nipissing Municipal Office
8:30 a.m. to 2 p.m.
225 Holditch Street, Sturgeon Falls

Getting your lab results

Telephone:

Prior to submission, remove one of the barcodes from the sample bottle and place it on the Water Results by Telephone Card (Blue).

Follow the instructions on the card.

Mail:

Select the box “Please mail to my mailing address above.” The report will be mailed to the address in the top left hand box of the form.

Pick up at the laboratory:

Select the box “Pick up at the laboratory.” The laboratory will hold the report for two weeks after the sample is received. It will be mailed after this date. No report will be released without proper identification (eg. photo ID). You may pick up your report at the Orillia Public Health Laboratory (Parry Sound Office and Burk’s Falls Office submissions) or the Sudbury Public Health Laboratory (North Bay Office and West Nipissing Municipal Office submissions).

You will not be able to pick up the report at the Health Unit or the West Nipissing Municipal Office.

For information on private water sample submissions please see the drinking water sample details below.

Collecting and sending drinking water samples

Collecte et envoi d’échantillons d’eau potable

The Public Health Ontario website has additional information on safe drinking water. You can learn the right way to collect a water sample, how to understand your test results and how to protect your well water.

If you have questions about your private water results, please call the Health Unit at 705-474-1400 or 1-800-563-2808 ext. 5400.

North Bay

345 Oak Street West
705-474-1400

Parry Sound

70 Joseph Street Unit #302
705-746-5801

Burk's Falls

17 Copeland Street (by appointment only)
1-800-563-2808