Reporting Complaints

Contact(s)

On This Page (click to view):

Complaints relating to Ontario's Roadmap to Reopen
Complaints relating to The Quarantine Act (returning to Canada)
Employee Concerns
Business Concerns

Complaints relating to Ontario's Roadmap to Reopen

North Bay Police Service and North Bay Parry Sound District Health Unit will work together to address COVID-19 complaints and conduct any required enforcement activities related to the Roadmap and the Emergency Management and Civil Protection Act.

North Bay Parry Sound District Health Unit will respond to complaints and conduct any required education and enforcement activities involving:

  • Restaurants, bars and other food or drink establishments
  • Private businesses
  • Organizations and community services
  • Post-secondary institutions, schools, and child cares
  • Healthcare and social services
  • Personal Care Services (e.g. hair salons, day spas, etc.)
  • Retail operators and companies who do not comply with the order
  • Individuals not wearing a face covering indoors

NBPS can refer inquiries and complaints concerning the above-noted premises to the Health Unit’s Call Centre at 1-844-478-1400.

NBPS can also refer to the above number for general questions or inquiries related to COVID-19 requirements and recommendations.

North Bay Police Service will respond to complaints in North Bay and Callander and conduct any required education and enforcement activities involving:

  • Indoor and outdoor organized public events and social gatherings
  • Weddings, funerals and other religious services, rites or ceremonies

To reach the North Bay Police Services, please call the non-emergency line: 705-472-1234.

In other areas in the District of Nipissing or the District of Parry Sound, call the Ontario Provincial Police non-emergency line: 1-888-310-1122

DO NOT call 911.

Visit the provincial website for more information on Ontario's Roadmap to Reopen.

Complaints relating to the Quarantine Act (returning to Canada)

  • For complaints in North Bay or Callander, call the North Bay Police Service non-emergency line: 705-472-1234.
  • For complaints in other areas in the District of Nipissing or the District of Parry Sound, call the Ontario Provincial Police non-emergency line: 1-888-310-1122.

Employee Concerns

If you have COVID-19 concerns or questions about your workplace please call the Ministry of Labour’s Health and Safety Contact Centre at 1-877-202-0008.

Business Concerns

Companies and workplaces that have questions about Ontario's Reopening Plan can call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.

North Bay

345 Oak Street West
705-474-1400

Parry Sound

70 Joseph Street Unit #302
705-746-5801

Burk's Falls

17 Copeland Street (by appointment only)
1-800-563-2808