Reporting Complaints

Contact(s)

Complaints relating to the Quarantine Act

On March 25, 2020 the Government of Canada invoked the Quarantine Act requiring all travelers returning to Canada to enter a mandatory 14-day period of self-isolation, regardless of whether they have symptoms of COVID-19 or not (with the exception of essential workers).
For concerns about returning travelers who are not self-isolating , please DO NOT CALL 911. Until the federal government explains how enforcement will be handled, the North Bay Parry Sound District Health Unit is providing information and guidance to people under the 14-day isolation requirement.

Complaints relating to gatherings of five or more people

On March 28, 2020 the Ontario government issued a new emergency order under the Emergency Management and Civil Protection Act that bans organized public events and social gatherings of more than five people. To report concerns related to this order, please DO NOT CALL 911. Instead, contact your local police service using the non-emergency number. 

  • For complaints in North Bay or Callander, call the North Bay Police Service non-emergency line: 705-472-1234
  • For complaints in other areas in the District of Nipissing or the District of Parry Sound, call the Ontario Provincial Police non-emergency line: 1-888-310-1122

Complaints relating to non-essential services

To slow the spread of COVID-19, the Ontario government has ordered the closure of all non-essential workplaces. This list of essential businesses was updated on April 3, 2020. To report concerns related to this order, please DO NOT CALL 911. Instead, contact your local police service using the non-emergency number. 

  • For complaints in North Bay or Callander, call the North Bay Police Service non-emergency line: 705-472-1234
  • For complaints in other areas of the District of Nipissing or the District of Parry Sound, call the Ontario Provincial Police non-emergency line: 1-888-310-1122

Employee concerns

If you have COVID-19 concerns or questions about your workplace or construction site, please call the Ministry of Labour’s Health and Safety Contact Centre at 1-877-202-0008.

Business questions

Companies and workplaces that have questions about this closure order can call Ontario’s Stop the Spread Business Information Line at 1-888-444-3659.

North Bay

345 Oak Street West
705-474-1400

Parry Sound

70 Joseph Street Unit #302
705-746-5801

Burk's Falls

17 Copeland Street (by appointment only)
1-800-563-2808