COVID-19 Vaccine Clinics

If you scheduled an appointment through the provincial online booking system, you can reschedule or cancel:

• online – go to the confirmation email you got when you booked and follow the instructions
• by phone - call the Provincial Vaccine Booking Line at 1-833-943-3900 (TTY 1-866-797-0007)

You will need your:

• health card (information on front and back)

• postal code

If you booked your appointment through the Health Unit, call 1-844-478-1400.

If you have only received your first dose and are looking to get your second:

• Contact the Health Unit Call Centre at 1-844-478-1400 to book an appointment, and tell the call centre agent that you received your first dose out of province.   

• Please bring an official record of your first dose with you to your second dose appointment. If you don’t have an official record with you, you’ll be asked to schedule another appointment for a later time when you are able to provide official records of your first dose.

• If you have not received a copy of your official first dose vaccination records, contact the booking system or health care provider you used to book your first dose.

If you have been fully vaccinated and are requesting to have your records added to the provincial database:

 There are several options to report your vaccine received outside of Ontario. You may:

• Fax a copy of your vaccination record to our confidential fax number: 705-474-9399
• Submit a copy of your vaccination record to Out of Province COVID-19 Vaccine Uploads Form

Note: this form will be unavailable November 15-17, and from 1 p.m. on November 21 to 9 a.m. on November 23, 2022, as we undergo updates to our website.

• Mail a copy of your vaccination record to one of the Health Unit office locations
• Bring your documents to the Health Unit office locations and drop off a copy of your vaccination record

In order to have a valid proof of vaccination record, it must include:

• Name
• Date of birth
• Vaccine product name
• Vaccine product lot number

To upload your documents into the provincial database, you will need to provide your Ontario Health Card Number at the time of providing your official vaccine record. While we try to update records within 15 business days, it may take longer due to current volumes. Thank you for your patience!

To prevent fraudulent vaccination receipts from being uploaded into our system, we require an Enhanced Vaccine Certificates (QR code version) from areas that are able to provide one, including U.S.A. CDC cards from the U.S.A will not be accepted.

If you do not have a health card, talk to a staff member at one of our clinics, our contact our Call Centre: 1-844-478-1400  or 705-995-3810

We recommend eligible individuals receive an mRNA vaccine, such as Moderna or Pfizer. However, we will offer the Novavax vaccine to those who meet the following criteria:

• Are 18 years of age or older
• Live, work, or attend school in the Nipissing or Parry Sound district
• Do NOT have a confirmed allergy to any of the vaccine components or its container (the vial stopper is bromobutyl rubber, which is latex free). Please see Health Canada for a full list of vaccine ingredients.   
• Are not able to receive an mRNA vaccine due to contraindications, or would prefer not to receive an mRNA vaccine.

For more information or to arrange an appointment for Novavax, contact our COVID-19 Call Centre at 1-844-478-1400.