Businesses and Workplaces


Last updated: March 1, 2022

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As an employer, it’s your responsibility under the Occupational Health and Safety Act to take every precaution reasonable in the circumstances to protect a worker. Under the O. Reg. 364/20: Rules for Areas at Step 3 and at the Roadmap Exit Step, all persons responsible for a business that is open must have a written COVID-19 safety plan (Government of Ontario).

Learn more about:

Rapid Antigen Tests

Visit our COVID-19 Testing page for information on Rapid Antigen Tests (RATs).

Infection Prevention and Control Measures for Employers

  • Post signage (e.g. face covering);
  • Provide access to hand washing stations and/or hand sanitizer;
  • Sanitize high-touch surfaces often (e.g., counters, door knobs, equipment, tools, vehicles);
  • Examine ventilation (e.g., improve fresh air intake and air circulation, open windows);   
  • Support physical distance of at least two metres when mask wearing is not possible;
  • Review, update, and communicate/post policies (e.g., Face Covering policy, reporting illness, sick time, infection prevention and control, sanitization, tracking). When you review and create new policies, consider all workplace hazards, not just COVID-19 and consult with your Joint Health and Safety Committees/Health and Safety representatives;
  • Have your COVID-19 plan available;
  • Ensure all employees and customers are wearing face coverings, as required.
  • Review and consider various options for:
    • work schedule (e.g., work from home)
    • meetings (e.g., by phone, virtually, outdoors, scheduled vs. drop-in)

 *This does not substitute legal advice. These are general infection protection and control measures. It is important to note, some of these practices may not be feasible in all workplaces and/or there may be additional workplace policies, Ministry guidelines, or legislation for specific jobs or sectors. 

Employers should review relevant guidance documents provided by:

Employers are also encouraged to review:

For more information:

Government of Ontario
Government of Canada
North Bay Parry Sound District Health Unit
  • Call 1-844-478-1400 for questions around infection prevention and control measures for your workplace and COVID-19 (e.g., contact tracing, testing, self-isolation, return to work). 


Face Coverings and Personal Protective Equipment (PPE)

Visit our Face Coverings and PPE page.

Signs & Screening Tools

Visit our Signs and Screening Tools page.


Infection Protection and Control Measures for Employees

*These measures may not be possible in all workplaces and/or you may have other policies and laws to follow for your specific job or sector. 

  • Self-screen before going to work each day. Bookmark the online Worker and Employee Screening Tool for easy daily access.
  • Practice physical distancing (2 metres or 6 feet);
  • Wear a face covering or Personal Protective Equipment (PPE) as required;
  • Wash hands often (soap and water for 20 seconds or with hand sanitizer);
  • Avoid touching your mouth, eyes, and nose;
  • Avoid using contact greetings (e.g., shaking hands);
  • Avoid or minimize sharing tools, equipment, supplies;
  • Sanitize high-touch surfaces often (e.g., counters, door knobs, equipment, tools, vehicles);
  • Stay home if you have symptoms of COVID-19. If you have symptoms, immediately isolate yourself, and notify your supervisor or occupational health department.

Concerns about your workplace’s health and safety practices related to COVID-19

If you have any health and safety concerns at work, talk to your supervisor, Joint Health and Safety Committee or Occupational Health and Safety representative, or their industry-specific health and safety association. If your concern is not resolved, you can contact the Ministry of Labour’s Health and Safety Contact Centre (1-877-202-0008) to file a complaint. You have the right to refuse unsafe work.

Ontario Human Rights Commission’s (OHRC) policy on the COVID-19 pandemic

The OHRC’s policy statement on the COVID-19 pandemic reads "that negative treatment of employees who have, or are perceived to have, COVID-19, for reasons unrelated to public health and safety, is discriminatory and prohibited under the Code. Employers have a duty to accommodate employees in relation to COVID-19, unless it would amount to undue hardship based on cost, or health and safety."

The OHRC wrote to urge governments and agencies to adopt a human rights-based approach to managing the COVID-19 pandemic. To assist us, the OHRC has created these resources:

  1. Policy Statement on a human rights-based approach to managing the COVID-19 pandemic;
  2. Actions consistent with a human rights-based approach to managing the COVID-19 pandemic;
  3. COVID-19 and Ontario's Human Rights Code - Questions and Answers.

Workers who believe that they are being discriminated against can contact their union, human resources department and/or the Ontario Human Rights Legal Support Centre at 1-866-625-5179.        

Additional Resources

Social Service Providers


North Bay

345 Oak Street West

Parry Sound

70 Joseph Street Unit #302

Burk's Falls

17 Copeland Street (by appointment only)