Programs and Services

• Conduct infectious disease surveillance and reporting
• Provide public health management of cases and contacts to minimize the public health risk
• Provide education to the public and community partners related to infection prevention and control
• Manage outbreaks in long-term care homes, retirement homes, hospitals and other community settings
• Collaborate with health care providers regarding diseases of public health significance as outlined in the Health Protection and Promotion Act

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5229
Email: cdc@healthunit.ca

Fax: 705-482-0670

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

• Support Health Unit programs to create, edit and adapt health messaging content that is shared internally and externally with target audiences;
• Lead all media, public relations, website and social media activities.

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5221
Email: communications@healthunit.ca

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

Promote healthy living where we work, play, and live through education, training, advocacy, and policy development. Support community action, healthy built environments, and address health inequities in the following areas:

• Planetary health
• Healthy food systems
• Indigenous Engagement
• Food security
• Food literacy
• Physical activity
• Stay on Your Feet (healthy aging and fall prevention)
• Injury prevention
• Sun safety
• Cancer prevention
• Harm reduction
• Substance use
• Mental health
• Smoke-free/vape-free living
• Alcohol
• Cannabis
• Work with school boards on health-related policy

• Support school boards in their work with schools, communities and families
• Work with schools on health-related activities to encourage lifelong healthy behaviours of school-aged children
• Provide information on health topics such as concussion and injury prevention, physical activity, healthy eating, healthy growth and development, mental health promotion, oral health and vision screening, tobacco, vaping and substance misuse
• Provide teaching resources for use in classrooms
• Provide youth engagement opportunities

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5231 or 5210

Email: community.health@healthunit.ca

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

• Provide a public health perspective to the 31 municipalities, nine First Nations, levels of government, external stakeholders, and community partners in their prevention, mitigation, preparedness activities
• During a municipal emergency, work with municipalities during the response and recovery phases
• Provide support to the municipality’s response and recovery efforts by representing the Medical Officer of Health in the emergency community control group
• Manage the Health Unit response during a health emergency
• Maintain the Health Unit Emergency Management Plan and Continuity of Operations Plan through regular revisions and tests
• Ensure the Health Unit is in a state of readiness to respond to any emergency
• Provide education to staff and stakeholders regarding emergency management

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5296
Email: emergency.management@healthunit.ca

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

• Test water, including drinking water and recreational water (i.e. beach water)
• Test pool, hot tub and spa water
• Offer safe food handling training
• Answer questions related to health hazards such as bed bugs, blue green algae, air quality and mould
• Provide education on rabies prevention
• Enforce Smoke Free Ontario Act
• Inspect food service providers
• Inspect personal service settings (hair salons, tattoo parlours, body piercings)
• Monitor diseases such as West Nile virus and Lyme disease
• Inspect and monitor environmental spills

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5400
Email: environmental.health@healthunit.ca

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

• Conduct population health assessment and surveillance activities and share evidence internally and externally to inform decision-making;
• Support operational program planning, evaluation, and quality monitoring;
• Engage in research on emerging public health issues;
• Provide leadership on strategic planning.

Contact

Call 705-474-1400 or 1-800-563-2808

Email: research@healthunit.ca

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

• Promote preconception and prenatal health (such as prenatal classes)
• Provide infant feeding information and support (such as breastfeeding support and clinics)
• Promote the healthy growth and development of children
• Promote positive parenting of children through community partnerships and family support (such as parenting education)
• Provide the Healthy Babies Healthy Children program to families who qualify

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5351
Email: healthy.families@healthunit.ca

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

Provide IPAC support for Congregate Living Settings (CLS) which include but not limited to Long-Term Care Homes, Retirement Homes, Group Homes and Shelters in the following ways:

• Provide recommendations to strengthen IPAC programs and practices
• Mentor and coach IPAC leads
• Deliver education to those who support IPAC
• Collaborate with IPAC leads to develop IPAC programs, policy and procedures
• Perform IPAC assessments alongside IPAC leads and provide feedback based on assessments aligning with current best practices and standards

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5229

Email: ipac.hub@healthunit.ca

Fax: 705-482-0670

Hours

Monday to Friday: 8:30 a.m. to 4:30 p.m.

• Dental clinic for eligible adults with limited or no access to dental care
• Healthy Smiles Ontario (HSO) dental clinic for children and youth 0-17 years of age
• Promote and educate the public about oral health
• Conduct school dental screening
• Answer questions related to eligibility criteria for HSO and Adult clinic
• Answer questions related to oral health

Contact

Call: 705-474-1400 or 1-800-563-2808 ext. 5328
Email: oralhealth@healthunit.ca

Hours

North Bay office (345 Oak St. West):

• Monday: 8:30 a.m. to 4:30 p.m.
• Tuesday: 8:30 a.m. to 4:30 p.m. and after-hours clinic 4:30 p.m. to 5:30 p.m.
• Wednesday: 8:30 a.m. to 4:30 p.m.
• Thursday: 8:30 a.m. to 4:30 p.m.
• Friday: 8:30 a.m. to 4:30 p.m.

• Healthy Relationships Information
• Low-cost Birth Control and Free Condoms
• Needle Syringe Program
• Pregnancy Testing and Options
• STI and HIV Testing, Treatment and HIV Pre Exposure Prophylaxis (PrEP)

Contact

North Bay:705-474-1400 or 1-800-563-2808 ext. 5289
Parry Sound: 705-746-5801 or 1-800-563-2808
Email: clinic@healthunit.ca

Hours

North Bay office (345 Oak St. West):

• Monday: 8:30 a.m. to 4:30 p.m.
• Tuesday: 8:30 a.m. to 4:30 p.m. and after-hours clinic 4:30 p.m. to 6:00 p.m.
  
• Wednesday: 8:30 a.m. to 4:30 p.m.
• Thursday: 8:30 a.m. to 4:30 p.m. and after-hours clinic 4:30 p.m. to 7:00 p.m.
• Friday: 8:30 a.m. to 4:30 p.m.

Parry Sound office (90 Bowes St., Suite 201 above Shoppers Drug Mart):

Tuesdays only: 8:30 a.m. to 4:30 p.m.

• Maintain copies of vaccination records
• Record vaccination status
• Provide vaccination clinics to the public
• Answer questions related to the suspension process
• Assist in completion of forms for school or employment
• Provide tuberculosis testing for school and medical reasons only
• Answer questions related to school registration forms
• Answer questions related to child care registration forms

Contact

North Bay: 705-474-1400 or 1-800-563-2808 ext. 5252
Email: vpd@healthunit.ca

Hours

North Bay office (345 Oak St. West):

• Monday: 8:30 a.m. to 4:30 p.m.
• Tuesday: 8:30 a.m. to 4:30 p.m. and after-hours clinic 4:30 p.m. to 6:00 p.m.
• Wednesday: 8:30 a.m. to 4:30 p.m.
• Thursday: 8:30 a.m. to 4:30 p.m. and after-hours clinic 4:30 p.m. to 6:00 p.m.
• Friday: 8:30 a.m. to 4:30 p.m.

Parry Sound office (90 Bowes St., Suite 201 above Shoppers Drug Mart):

• Monday: 8:30 a.m. to 4:30 p.m.
• Tuesday: 8:30 a.m. to 4:30 p.m.
• Wednesday: 8:30 a.m. to 4:30 p.m.
• Thursday: 8:30 a.m. to 4:30 p.m.
• Friday: 8:30 a.m. to 4:30 p.m.